Appointments
Every visit to the kennel is by appointment only, whether it's a first visit, a drop-off or a pick-up. We are available from 8:00 a.m. to 7:30 p.m., 7 days a week.
To get the time you want, please book at least 24 hours in advance. Same-day requests may find the slot you want already taken, so we ask that you stay flexible. We will do all we can to accommodate.
Punctuality is what allows us to be flexible. Please respect your appointment time and let us know if you are running late. Extreme lateness may result in your appointment being moved to the next available slot.
In bad weather, allow extra travel time. When a weather warning is issued, you may bring your dog the day before. We also strongly recommend bringing your dog the day before a flight, to avoid last-minute issues.
First time at the kennel?
Every new client goes through an evaluation. We first schedule a visit with your dog at the kennel. If you are satisfied with our facilities and we feel your dog is a good fit, you may leave your dog with us for 24 hours during that same visit, so they can get used to the new environment.
You must not be away on vacation during this 24-hour trial, in case we need you to pick up your dog. No stay is guaranteed until the evaluation is completed and passed to our satisfaction. For high season (summer, Christmas), we recommend starting the trial at least 2 months ahead.
Access and parking
The kennel parking lot is 50 metres past our home (red house). A large sign by the road leads you to a small gravel road.
Please do not drive up to the kennel building; leave your car in the parking lot.
If you arrive early, please wait in the parking lot until your appointment time.
Rates
Our rates are calculated per night.
Boarding
| Number of dogs | Price per night | Taxes included |
|---|---|---|
| 1 dog | $43.49 + tax | $50.00 |
| 2 dogs (same kennel) | $69.58 + tax | $80.00 |
| 3 or more dogs | On request | - |
To share a kennel, dogs from the same family must be able to eat without one eating the other's food. If we need to separate them, we will let you know; this may change the final cost of the stay.
One-night stay exceeding 24 hours
| Situation | Prices | Taxes included |
|---|---|---|
| Stay exceeding 24 houOne-night stay exceeding 24 hoursrs by one night | $60.88 + tax per dog | $70.00 per dog |
Additional fees (per day)
| Service | Prices | Taxes included |
|---|---|---|
| Medication administration | $6.09 + tax | $7.00 |
| Raw food handling | $6.09 + tax | $7.00 |
| Food supplied (dog runs out of food, or needs gastrointestinal food due to diarrhea) | $6.09 + tax | $7.00 |
| Unneutered male, female in heat, or dog that is not sociable with other dogs (privateUnneutered male, female in heat, or dog not sociable with other dogs (private outings) outings) | $10.00 + tax | $11.50 |
Length-of-stay discounts
| Length | Discount |
|---|---|
| 14 to 21 nights | 10% |
| 22 nights or more | 20% |
Discounts apply to nightly boarding rates only, not to additional fees.
High season
We do not raise our rates during high season. For logistical reasons, however, the following conditions apply:
Arrivals are from 3:00 p.m. and departures are before 12:00 p.m. (noon).
A minimum stay of 2 nights is required.
Outside high season, arrival and departure times are more flexible, depending on kennel availability and always by appointment.
| Period | Dates |
|---|---|
| Christmas holidays | December 18, 2026 (a.m.) to January 4, 2027 (p.m.) |
| Spring break | February 26 (a.m.) to March 8, 2027 (p.m.) |
| Easter | March 26 (a.m.) to March 29, 2027 (p.m.) |
| Victoria Day | May 21 (a.m.) to May 24, 2027 (p.m.) |
| Summer vacation | June 18 (a.m.) to September 6, 2027 (p.m.) |
| Thanksgiving | October 8 (a.m.) to October 11, 2027 (p.m.) |
| Christmas holidays | December 17, 2027 (a.m.) to January 3, 2028 (p.m.) |
Shuttle service
A shuttle service between your home and the kennel is available on request. Price varies with distance.
Frontline worker rate
15% off boarding. Thank you to everyone who takes care of us every day.
Eligible: nurses, paramedics, police officers, firefighters, Canadian Armed Forces members and veterans.
| Boarding | Regular rate | Discounted rate (-15%) | Taxes included |
|---|---|---|---|
| 1 dog, per night | $43.49 + tax | $36.97 + tax | $42.51 |
| 2 dogs, per night | $69.58 + tax | $59.14 + tax | $68.00 |
| 3 or more dogs | Upon request | Upon request | - |
| Stay exceeding 24 hoursOne-night stay exceeding 24 hours by one night | $60.88 + tax per dog | $51.75 + tax per dog | $59.50 per dog |
Valid proof of employment or service is required at the time of booking.
The discount applies to nightly boarding rates and to one-night stays exceeding 24 hours, but not to additional fees.
Additional fees, high season conditions and the shuttle service are as shown in the regular rates.
Policies
Cancellations and stay changes
Once your reservation is confirmed, the kennel is reserved for your dog only for that period. You may pick up your dog early if your plans change, but the full stay will still be charged.
| Cancellation | Fee |
|---|---|
| 14 to 8 days before the stay | 25% of the stay |
| 7 days or less before the stay | 50% of the stay |
Safety
The safety of our family, our staff and our boarders is a priority. If a dog threatens anyone's safety or disrupts the kennel environment, we reserve the right to send the dog home or refuse its entry.
Emergency Contact
We require an emergency contact for every stay. This person must be able to pick up the dog the same day we call, if necessary. Payment for the stay is required at pick-up. In very urgent situations, we can drive your dog to the Hôpital Vétérinaire Rive-Sud (Brossard), and your emergency contact can meet us there.
Health
Please tell us about any current or past health issues before the stay. Speak with your veterinarian and keep a credit card on file in case it's needed. After surgery, allow at least 2 weeks of healing time before booking.
If your dog needs medication, raw food or a special diet during the stay, the additional fees in the rates apply.
Risks, Injuries and Illnesses
Despite our best efforts, some risk of illness or injury remains at the kennel. Safety is our first priority, but we are not responsible for any illness or injury that occurs during the stay. You can ask for your dog to spend outdoor time alone with us to reduce the risk further.
If an illness or injury requires a vet visit, your emergency contact will be asked to pick up the dog immediately. Payment for the stay may be requested.
Vaccines
Vaccines must be up to date at all times. Rabies, leptospirosis, DHPP and Bordetella (kennel cough) must have been given within the last 12 months. After vaccination, please wait 7 days before coming to the kennel.
Owners are responsible for keeping their dog's vaccines up to date. We may ask for proof of vaccination at any time. Entry can be refused if vaccines are not up to date or if proof is missing or insufficient.
What to Bring?
Bring only your dog's food, enough for the whole stay, and a properly fitted collar. The kennel is fully equipped with clean bowls and Kuranda Pro dog beds. If we have to supply food, an additional fee applies.
Belongings
We are not responsible for damage to or loss of clients' belongings (collars, leashes, beds, etc.).
Grooming
Owners are responsible for ensuring their dog is properly groomed so they can relieve themselves and stay clean.